Carnitech service

We have many years of experience in servicing the food processing industry, and our team is very fast and flexible. As we are a production company, we always have extra ressources available from the production to meet your requirements making sure you get the fastest service possible.

We make sure that all our field service engineers undergo the same consistently high standard of training. This means that we can maintain and update our skill sets as and when new or revised solutions become available.

Our service engineers in the field and our office-based personnel are all supported by clearly defined processes that focus effort, speed up problem solving and ensure that we are always fully aware of our responsibility for meeting your expectations.

Service highlights - Local knowledge, global reach

• Service contracts
• Preventative maintenance -your best assurance against downtime
• Remote access -Remote diagnosis assists fix time if a site visit is required
• Telephone support
• Spare parts inventory
• Knowledge of different production environments and processes
• Help to extend system life and replace or upgrade your inventory with no production downtime
• Active management of your solutions, which maximises your productivity and reduces giveaway

PLEASE NOTE!

Please note that the spare parts/service department is open during the holidays, although with a reduced staff.

We wish everyone happy holidays!